Online payments
Customers pay you. Stripe moves the money.
ToteHQ Pro does not hold your rental money. You connect Stripe. Customers pay on Stripe’s pay page. The money goes to your Stripe account.
Customers pay you. ToteHQ does not hold your rental money.
You are the merchant of record (customers pay you)
The customer’s card is charged on your Stripe account (Stripe Connect — a direct charge). You pay Stripe’s card fees. ToteHQ does not hide a second customer price.
Hosted checkout
Bookings, invoices, and order changes that cost $0.50 or more open Stripe’s pay page. Free jobs stay on the site. No order is saved until the payment goes through (or the amount due is $0).
Invoices from the dashboard
Phone and email quotes live on the Invoices tab. The customer opens a link, picks dates, accepts legal terms, and pays the same checkout path.
ToteHQ’s share
On Core, $99 once to start. ToteHQ Pro takes 10% of each paid booking until a $99 monthly cap (resets on the 1st). After the cap, 0% until the 1st. That share is taken on the same payment — not a second checkout.
Connecting Stripe is part of Core
Setting up Stripe is part of getting paid on Core.
FAQ
- Who is the merchant of record?
- You are. The customer’s card is charged on your Stripe account. ToteHQ does not hold rental money.
- Where does the money go?
- Money goes to your connected Stripe account. Stripe’s pay page is used for amounts due $0.50 or more.
- When is an order created?
- After the payment goes through. The order is created when the customer pays.
- How do invoices get paid?
- Create them on the Invoices tab. The customer opens the link, picks dates, accepts legal terms, and pays the same checkout path.
- How does ToteHQ get paid?
- On Core, $99 once to start. ToteHQ Pro takes 10% of each paid booking until a $99 monthly cap (resets on the 1st). After the cap, 0% until the 1st. That share is taken on the same payment — not a second checkout.