Question

What is tote rental software?

Tote rental software helps tote rental businesses take bookings, see which totes are clean, out on a job, or already promised, take payment, and run delivery and pickup.

Question

Is this just another website builder?

No. ToteHQ Pro is more than a website. You get a site with your name on it, plus bookings, payments, tote tracking, and order tools. Customers can change and extend jobs without calling you — so you are not stuck managing everything from your phone.

Question

Can customers book packages without calling me?

Yes. They check your service area, pick a package, choose delivery, and pay online. You get a paid order at the price you published.

Question

Does it work for plastic moving boxes and crates?

Yes. Packages and inventory are your catalog — plastic moving totes, crates, or mixed fleets. The booking and delivery loop is the same.

Question

Do I need to be technical to use it?

No. It’s built for tote rental businesses, not developers. You set packages, prices, availability, and branding in a simple dashboard. No coding required.

Question

What does Core cost?

$99 once to start. Then ToteHQ Pro takes 10% of each paid booking; once ToteHQ Pro has taken $99 in a calendar month, nothing more until the 1st. The start fee is not counted toward the cap.

Question

How do I cancel?

The early access application is free and you can leave anytime. After we approve you, checkout in the activation email pays the start fee before the dashboard opens. After Core is on, ToteHQ Pro only takes a share when bookings get paid. There is no monthly lock-in. The one-time start fee is not refunded after your dashboard is on.

Question

How do online payments work?

You connect Stripe. You are the merchant of record (customers pay you). Customers pay on Stripe’s pay page. Stripe’s card fees are yours. ToteHQ Pro’s share is taken on the same charge.

Question

What is the partner portal?

Realtors ask to join on a tote business’s customer site. The business says yes and can put that partner on a branded page. Delivery and pickup stay on that tote business. totehqpro.com/partners explains this for realtors. It is not a checkout.