Trust
Customers pay you. ToteHQ does not hold the money.
You connect Stripe. You are the merchant of record. The customer’s card is charged on your Stripe account. On Core, ToteHQ takes 10% of each charge until a $99 monthly cap. After the cap, 0% until the 1st. That share is taken on the same payment — not a second checkout. /stripe on this site points here.
Takes about 2 minutes · No credit card
Merchant of record
The customer pays you, not ToteHQ. Stripe Connect uses a direct charge on your connected account. You pay Stripe’s card fees. ToteHQ does not hide a second customer price.
Where the money goes
Money settles to your Stripe account. Bookings, invoices, and paid changes that cost $0.50 or more open Stripe’s pay page. No paid order is saved until that payment goes through (or the amount due is $0).
ToteHQ’s share
On Core, ToteHQ takes 10% of each charge until a $99 monthly cap. After the cap, 0% until the 1st. That share is taken on the same payment — not a second checkout.
Policies before you start
When you turn Core on, you accept ToteHQ Pro Terms of Service and Privacy Policy. Those pages are the legal text. This page is the plain-language money path.
FAQ
- Does ToteHQ keep rental money and pay me later?
- No. Customers pay your Stripe account. ToteHQ does not hold rental money.
- Is this a Stripe page?
- It explains how we use Stripe Connect. stripe.com is Stripe. /stripe on totehqpro.com sends you here.
- Where are more payment details?
- The Online payments page is the longer product explanation. This page is the trust version: who is charged, who holds funds.